FAQ's
1️⃣ Do you offer free shipping?
Yes! We provide FREE shipping across Saudi Arabia and the UAE with no minimum purchase required.
Just shop and enjoy hassle-free delivery!
2️⃣ What is the estimated delivery time?
We strive to deliver your order within 1–4 business days, depending on your location.
Fast, reliable, and always on time.
3️⃣ Is Cash on Delivery (COD) available?
Absolutely! COD is available across both KSA and UAE because convenience should come right to your door.
4️⃣ Can I return or exchange an item?
Yes! You have 7 days from delivery to return or exchange an item, provided it’s unused and in the original packaging.
🔁 For full details, check out our [Return & Refund Policy].
5️⃣ How can I track my order?
Once your order ships, you’ll receive a tracking number via email or SMS to monitor your delivery in real time.
6️⃣ What if I receive a damaged or incorrect item?
No worries! If your item arrives damaged, defective, or incorrect, contact us immediately.
We’ll arrange a free replacement or a full refund—whichever you prefer.
7️⃣ Do you ship internationally?
Not yet. Currently, we deliver only within the UAE and Saudi Arabia.
🌍 Stay tuned — international shipping is coming soon!
8️⃣ How can I contact customer support?
We’re always here to help.
📩 Email us anytime at gccdune@gmail.com
Or use the contact form on our website for a quick response.
9️⃣ Are your products authentic and high-quality?
Absolutely! We offer 100% genuine, high-quality products sourced from trusted suppliers. Quality is our promise.
🔟 Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to help.
📧 Just email us at gccdune@gmail.com as soon as possible.
💬 Still have questions? Reach out anytime—we’re here for you!
📧 gccdune@gmail.com
📍 Serving: UAE & Saudi Arabia